About James Lee

With a deep passion for building meaningful client relationships, Rina Patel leads our Customer Success team with a focus on ensuring every customer achieves their goals and experiences lasting value from our solutions. She combines strong communication skills with data-driven strategies to anticipate client needs, solve challenges quickly, and foster long-term partnerships.

Rina’s background spans over 10 years in customer relationship management, onboarding, and retention for both startups and established enterprises. Her leadership style is centered on empathy, proactive support, and continuous improvement, making her a trusted partner for both clients and colleagues.